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Thursday, 27 August 2015 17:15

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Human resource management solved questions

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  1. 1)Write a comprehension on the emerging dimensions of HRM.
    2) Discuss the challenges associated in the HRM in present business scenario.
    3) Describe the guidelines for better HRM.
  2. 2)1. What is “Human Resource Management”?
    2. What functions does a human resource department normally perform?
    3. Explain the new roles of HR managers.
  3. 3)1) Trace the evolution of HRM.
    2) Discuss the importance and scope of HRM.
    3) Explain different perspectives on HRM.
    4) Describe the components of HRM.
  4. 4)1) What is the relevance of job analysis in the modern times?
    2) Discuss the methods used job analysis.
    3) Discuss the salient features of job analysis
    4) How relevant is the understanding of job design for developing organizational
    effectiveness.
  5. 5)1) Explain the objectives of HRP.
    2) Describethe process of HRP with illustrations.
    3) Discuss the problems in HRP and state measures to overcome them.
    4) Briefly review the forecasting techniques.
  6. 6)1) What do you understand by recruitment? Explain the process of recruitment.
    2) Discuss critically the various sources of recruitments.
    3) Explain the various types of tests used in selection process.
    4) What are the objectives of interview? Describe the process of interview.
    5) Explain the ‘outsourcing’ function in an organization with suitable examples.
  7. 7)1) What does one gain by perceiving organizations as social systems?
    2) Discuss how motivation patterns, role, and status have influenced your
    interactions with others today. What is your primary motivation pattern?
    3) Discuss the statement: A manager cannot satisfy a worker only as an “employee”
    because each worker has many work roles.
    4) From your experience cite examples of poor status congruence.
    5) Compare the ideas of system equilibrium and employee adjustment.
    6) Define distributive justice and its relation to lay off.
  8. 8)1) Discuss the concept of “Competency Mapping”.
    2) Describe the roles that are necessary in group discussion citing suitable
    examples.
    3) Write short notes on:
    a) Assessment Centre
    b) Psychometric Tests
    c) Interview Techniques
  9. 9)1) Explain the Performance Appraisal System. Either suggest improvements to an
    existing appraisal system in your organisation or design an appraisal system
    which would meet the objectives outlines in this chapter.
    2) Describe the 360 degree appraisal with the help of examples.
    3) Write short notes of:
    a) Management by objectives
    b) Behaviourly Anchored Rating Scale
    c) Performance Counselling
  10. 10)1) Explain the concept of ‘potential appraisal’ with illustrations.
    2) What is career planning? Discuss its needs, purpose and objectives.
    3) Is assessment centre same with development centre? If not, what are the
    differences?
    4) Write a comprehensive note on succession planning citing suitable examples
  11. 11)1) Write a comprehensive note on HR Audit. Process with the help of illustrations.
    2) Define ‘Benchmarking’. What are the types of benchmarking process?
    3) Discuss the concept of HR Information System and its applicability.
    4) Write short notes on:
    a) HR Research
    b) HR Audit Reports
    c) Exit Interview
  12. 12)1) Describe the concept of HRD and its need in present industrial scenario.
    2) Write short notes on:
    a) Communiction
    b) Developing equitability
    c) Coping with collective power
    3) Discuss how organisational culture can be developed.
    4) What are the principles in designing a HRD system?
    5) Write an overview of the changing boundaries of HRD
  13. 13)1) Define performance coaching and write its objectives.
    2) Describe the process of performance coaching.
    3) Discuss the phases of performance coaching with suitable examples.
    4) Write a note on the process of mentoring, citing examples
  14. 14)1) Define “role” and distinguish role from position, citing examples.
    2) Write a comprehensive note on “role efficacy” and enumerate its different
    aspects.
    3) Discuss different approaches to team development with illustrations.
  15. 15)1) List out the various deductions under the Payment of Wages Act, 1936.
    2) What is the procedure the government has to follow in fixing and revising
    minimum wages under the Minimum Wages Act, 1948?
    3) The Payment of Bonus Act has no relevance in the present economic situation of
    the industry. Discuss.
    4) What are the obligations of an employer under the Equal Remuneration Act,
    1976?
    5) What are the statutory social security benefits available to workmen/employees
    in India?
  16. 16)1) What are the basic principles of compensation administration?
    2) What are the characteristic features of executive compensation?
    3) What type of compensation system normally motivate the executives?
    4) Analyse the future trend of employee compensation in India.
    5) Briefly explain the major components of industrial wage structure of India.
    6) Compare and contrast individual, group, and organisation-wide performance
    bonus systems. How are they alike? and/or Different?
  17. 17)1) “An organisation cannot attract and retain competent employees today without a
    good benefit package.” Do you agree or disagree with this statement? Why?
    2) In future, the compensation policies, programmes, and practices of an
    organisation will revolve around newer reward systems and benefits. Discuss.
    3) When an organisation is designing its overall compensation programme, one of
    the critical areas of concern is the benefits package. Explain.
  18. 18)1) What is the role of I.D. Act, 1947 in statutory mechanisms in industrial
    relations?
    2) Write short notes on:
    a) Litigation
    b) Mediation
    3) What are the voluntary machineries available for settling industrial dispsutes?
    4) Write a brief note on Lok adalats and its functions.
  19. 19)1) Narrate the growth of trade unions in India.
    2) Write a note on the theories of trade unionism.
    3) Describe the classification of trade unions citing examples.
    4) Discuss the measures required to strengthen trade union movement in India.
    5) Write down the differences between blue-collar and white-collar workers.
    6) Discuss the growth of employers’ associations.
    7) Why managerial association is required? Discuss.
    8) What are the EOs exist in India? Write down their objectives and functions.
    9) Describe the management and organisation of EOs in India.
  20. 20)1) What is the rationale for industrial democracy?
    2) Review the schemes of industrial democracy.
    3) Discuss the function of quality circle to achieve democracy at workplace, citing
    suitable examples.
    4) What are the levels and forms of workers’ participation in management?
    5) Compare the forms of workers’ participation in management in Germany and
    Yugoslavia.
  21. 21)1) Discuss the causes and effects of grievances.
    2) Briefly outline the features of a grievance procedure and the steps involved in it.
    3) Why should organisations have a formal grievance procedure?
    4) Explain the meaning and concept of discipline with examples.
    5) Describe briefly the stages of disciplinary action procedure.+

 

Human resource management solved questions

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POST GRADUATE DIPLOMA IN
INTERNATIONAL BUSINESS
OPERATIONS / MASTER OF COMMERCE
Term-End Examination
December, 2014
IB0-06 : INTERNATIONAL BUSINESS FINANCE
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Attempt any five questions. All questions carry equal
marks.

1. Explain the concepts of 'Balance of Trade' and 'Balance of Payments', with the help of specific illustrations.

2. "A change in the exchange rate can result in three different exposures for a company : translation exposure, transaction exposure and economic exposure". Explain the mechanism with suitable illustrations.

3. Explain the international money transfer mechanism.

4. Discuss the broad features of international monetary system, highlighting the role of international monetary system.
5. Explain the concept of Foreign Direct Investment. While explaining briefly the policy framework adopted in
India, suggest change(s) in the policy in view of the prevailing crisis in country's balance of payments.

6. Explain the CAPM model in relation to cost of capital.

7. One of the major concerns for multinationals intending to invest in other countries is the assessment and measurement of political risks. How do the multinationals do it ? Explain.

8. Distinguish, with examples between :

(a) Currency Swaps and Interest Rate Swaps.

(b) Factoring and Forfeiting

9. Write short notes on any two of the following :

(a) Exchange Rate Forecasting

(b) Purchasing Power Parity

(c) Loan Syndication Process

(d) Yield Curve

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE

Term-End Examination
December, 2014
IB0-03 :
INDIA'S FOREIGN TRADE
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note : Attempt any five questions. All questions carry equal
marks.

1. Describe the role of foreign trade in the economic development of a country.

 2. Discuss the major problems faced by India's export sector.

 3. Discuss the major actions taken in fulfilment of India's commitments to World Trade Organisation.

 4. What are the objectives of India's trade reforms ? Outline India's strategy for integrating with World Trade.

 5. What are the benefits and facilities provided to the units located in Special Economic Zones ? Critically examine them.
6. Describe
India's competitive advantages in exports of Indian electronic goods. What strategy would you suggest to boost exports ?

 7. Discuss the trends in Indo-US trade in recent years. What are the major constraints in its expansion ? Suggest measures.

 8. Write short notes on any two of the following :

(a) South Asian Preferential Trade Agreement (SAPTA)

(b) Market Development Assistance (MDA)

(c) Invisibles in Balance of Payments

(d) TRIMS

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS
OPERATIONS/ MASTER OF COMMERCE
Term-End Examination
December, 2014
IBO-05 : INTERNATIONAL MARKETING
LOGISTICS
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Attempt any five questions. All questions carry equal
marks.

1. Explain the concept and elements of 'Marketing Logistics', and state the objectives to be achieved through a proper logistics system in the international marketing context.

 2. (a) Outline the role of road transport in movement of import and export cargo, and state the limitations of Indian road transport system in this context.

 (b) "Warehousing is an important link in the chain of marketing". Comment.

 3. "Despite increasing volume of India's overseas trade, the performance of Indian shipping has been rather disappointing". Elaborate on this statement and discuss the constraints faced by Indian shipping industry.

4. Distinguish between :

(a) Voyage Charter and Demise Charter.

(b) Shipowners' Lien and Maritine Lien.

 

(c) Perpetual and Periodical Review Systems used for replenishment of inventories.

5. (a) Describe the liabilities of a Multimodal Transport Operator (MTO) under Multimodal Transportation of Goods Act.

(b) Enumerate the precautionary measures to be taken by buyers and sellers to prevent the possible involvement in frauds.
6. Describe the consultation arrangements in
India for resolving shippers' problems.

7. What do you understand by conference system in liner shipping operations ? Explain its utility and outline the regulations (including provisions of UN Convention) concerning shipping conferences.

8. Write explanatory notes on any two of the following :

 (a) Trends in growth of global sea-borne trade.

(b) Inland Container Depots (iCD) and Container Freight Stations (CFS).

(c) Private Sector Participation for development of ports.

(d) Types of Surcharges levied on Basic Freight Rates.

POST GRADUATE DIPLOMA IN
INTERNATIONAL BUSINESS OPERATIONS/
MASTER OF COMMERCE
Term-End Examination

December, 2014
IB0-04 : EXPORT - IMPORT
PROCEDURES AND DOCUMENTATION
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Answer both parts A and
B.
PART - A
1. Comment on any four of the following :
(a) One important objective of export import policy is to facilitate technological and
infrastructural upgradation of Indian industry.
(b) Selling under C.I.F contract is good for the country as a whole.
(c) Export Promotion Capital Goods (EPCG) help exporters in reducing manufacturing
cost of export goods.
(d) The Duty Free Import Authorisation (DFIA) scheme which allows imports of input
required for export product is an improvement over the earlier on such schemes.
(e) Exporting is far more riskier than any domestic business of comparable size
(f) EXIM Bank does not provide long – term credit.


PART - B

Answer any four of the following questions.

 

2. The broad objective of 'export-import' policy is to act as an effective instrument of economic growth. What strategies are proposed to achieve the objective ? Give a detailed answer.

 

3. You have received an order for export of chikan kurtas from France. Explain in detail the procedures you have to adopt ensuring timely shipment and realisation of the export proceeds.

 

4. Discuss briefly various quality inspection schemes covering exports from India. Also describe in detail the "Self Certification" scheme.

 

5. Discuss the role of Export Credit and Guarantee Corporation in promoting exports from India specifying some schemes to achieve the objective.

 

6. Discuss the procedures and related documentation needed in customs clearance of import cargo.

 

7. Write short notes on any two of the following :

(a) Airway bill and Bill of Lading

(b) Role of Clearing and Forwarding Agent

(c) Incoterms

(d) Documents Against Payment (DP) and Documents Against Acceptance (DA)

POST GRADUATE DIPLOMA IN
INTERNATIONAL BUSINESS OPERATIONS/
MASTER OF COMMERCE
Term-End Examination

December, 2014
IB0-04 : EXPORT - IMPORT
PROCEDURES AND DOCUMENTATION
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Answer both parts A and
B.
PART - A
1. Comment on any four of the following :
(a) One important objective of export import policy is to facilitate technological and
infrastructural upgradation of Indian industry.
(b) Selling under C.I.F contract is good for the country as a whole.
(c) Export Promotion Capital Goods (EPCG) help exporters in reducing manufacturing
cost of export goods.
(d) The Duty Free Import Authorisation (DFIA) scheme which allows imports of input
required for export product is an improvement over the earlier on such schemes.
(e) Exporting is far more riskier than any domestic business of comparable size
(f) EXIM Bank does not provide long – term credit.


PART - B

Answer any four of the following questions.

 

2. The broad objective of 'export-import' policy is to act as an effective instrument of economic growth. What strategies are proposed to achieve the objective ? Give a detailed answer.

 

3. You have received an order for export of chikan kurtas from France. Explain in detail the procedures you have to adopt ensuring timely shipment and realisation of the export proceeds.

 

4. Discuss briefly various quality inspection schemes covering exports from India. Also describe in detail the "Self Certification" scheme.

 

5. Discuss the role of Export Credit and Guarantee Corporation in promoting exports from India specifying some schemes to achieve the objective.

 

6. Discuss the procedures and related documentation needed in customs clearance of import cargo.

 

7. Write short notes on any two of the following :

(a) Airway bill and Bill of Lading

(b) Role of Clearing and Forwarding Agent

(c) Incoterms

(d) Documents Against Payment (DP) and Documents Against Acceptance (DA)

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE

Term-End Examination
December, 2014
IB0-03 :
INDIA'S FOREIGN TRADE
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note : Attempt any five questions. All questions carry equal
marks.

1. Describe the role of foreign trade in the economic development of a country.

 2. Discuss the major problems faced by India's export sector.

 3. Discuss the major actions taken in fulfilment of India's commitments to World Trade Organisation.

 4. What are the objectives of India's trade reforms ? Outline India's strategy for integrating with World Trade.

 5. What are the benefits and facilities provided to the units located in Special Economic Zones ? Critically examine them.
6. Describe
India's competitive advantages in exports of Indian electronic goods. What strategy would you suggest to boost exports ?

 7. Discuss the trends in Indo-US trade in recent years. What are the major constraints in its expansion ? Suggest measures.

 8. Write short notes on any two of the following :

(a) South Asian Preferential Trade Agreement (SAPTA)

(b) Market Development Assistance (MDA)

(c) Invisibles in Balance of Payments

(d) TRIMS

POST GRADUATE DIPLOMA 'IN INTERNATIONAL BUSINESS OPERATIONS/MASTER OF COMMERCE

December, 2014
IB0
-02 : INTERNATIONAL MARKETING MANAGEMENT
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Attempt both Part-A and Part-B.
PART - A
1. Write short notes on any two of the following :
(a) Product positioning in International Market
(b) Counter trade
(c) Franchising as a tool for overseas market entry
(d) Merger and Acquisition
2. Distinguish between any two of the following :
(a) International marketing and Multinational marketing
(b) Advertising and Personal selling
(c) Foreign distributor and Foreign retailer
(d) Observation method and Survey method of data collection
PART - B
Attempt any four of the following questions :
3. (a) What are the specific advantages that a firm can derive by going international ?
(b) Why the task of the international marketer is more difficult than that of the domestic
marketer ?

4. "Product planning is one of the important fundamental decisions for successful international marketing".
(a) Discuss the various factors to be considered while designing a product for international markets.
(b) Explain the importance of new product development in international markets.
5. (a) What are the factors which determine pricing decisions in international markets ?
(b) Discuss the various pricing methods used in international marketing.
6. Discuss the various techniques of sales promotion in overseas markets
7. a) What are the factors that need to be considered before taking a decision on
whether to go for direct or indirect exports ?

b) What are the considerations to be kept in view for selecting an agent in the overseas markets ?

8. "One of the major challenges relates to the type of orientation that a firm should give to its overseas operations". In the light of the above statement discuss EPRG
orientation of a firm.
9. Discuss the emerging global competitive environment. Examine whether small enterprises have scope in this dynamic emerging global business environment.
in overseas markets.

Monday, 18 May 2015 11:48

MS-1 DEC 2014 SOLVED

MANAGEMENT PROGRAMME
Term-End Examination
December, 2014

MS-1 : MANAGEMENT FUNCTIONS AND
BEHAVIOUR
Time : 3 hours Maximum Marks : 100
(Weightage 70%)
Note : (i) There are two Sections, A and B.
(ii) Attempt any three questions from Section A, each
question carrying 20 marks.
(iii) Section B is compulsory and carries 40 marks.

SECTION - A

1. What managerial skills are required at different levels of management and why ? Briefly describe the roles of top level executives in an organisation. Explain with suitable examples.

2. Explain the concept of MBO. Describe its key features. Critically analyse the extent of feasibility and usefulness of MBO in present day business scenario.

3. How do conflicts get generated in an organisational situation ? How does it impact the group behaviour and functioning of the organisation ? Explain with relevant examples.


4. Define 'Controlling' and discuss the 'Control Process'. Explain with examples the pre-requisites. Identify characteristics of an effective control system, and the method of exercising control in a structured set-up.
5. Write short notes on any three of the following :
(a) Determinants of Inter-personal behaviour
(b) Resistance to Change
(c) Channels of Communication
(d) Models of Decision- making
(e) Group Formation
SECTION
- B
6. Read the following case and answer the questions given at the end of the case :
Sundar Steel Limited was a medium-sized steel company manufacturing special steels of
various types and grades. It employed 5,000 workers and 450 executives. Under the General Manager (Production), there were operation, maintenance, and service groups, each headed by a chief. The Chief of Maintenance was Shukla and under him Mukherjee was working as the Maintenance Engineer. The total strength of Maintenance was 500 workers, 25 executives, and 50 supervisors. Chatterjee was working in Maintenance as a worker for three years. He was efficient. He had initiative and drive. He performed his duties in a near perfect manner. He was a man of proven technical ability with utmost drive and dash. He was promoted as Supervisor. Chatterjee, now a Supervisor, was one day passing through the Maintenance Shop on his routine inspection. He found a certain worker sitting idle. He pulled him up for this. The worker retaliated by abusing him with filthy words. With a grim face and utter frustration, Chatterjee reported the matter to Mukherjee. The worker who insulted Chatterjee was a "notorious character", and no supervisor dared to confront him. Mukherjee took a serious view of the incident and served a strong warning letter to the worker. Nothing very particular about Chatterjee or from him came to the knowledge of Mukherjee. Things were moving smoothly. Chatterjee was getting along well with others. But after about three years, another serious
incident took place. A worker came drunk to duty, began playing cards, and using very filthy language. When Chatterjee strongly objected to this, the worker got up and slapped Chatterjee. Later, the worker went to his union and reported that Chatterjee had assaulted him while he was performing his duties. Chatterjee had no idea that the situation would take such a turn. He, therefore, never bothered to report the matter to his boss or collect evidence in support of his case.

The union took the case to Shukla and prevailed over him to take stern action against Chatterjee. Shukla instructed Mukherjee to demote Chatterjee to the rank of a worker. Mukherjee expressed his apprehension that in such a case Chatterjee will be of no use to the department, and the demotion would adversely affect the morale of all sincere and efficient supervisors. But Chatterjee was demoted. Chatterjee continued working in the organisation with all his efficiency, competence, and ability for two months. Then he resigned stating that he had secured better employment elsewhere. Mukherjee was perturbed at this turn of events. While placing Chatterjee's resignation letter before Shukla, he expressed deep concern at this development. Shukla called Chief of Personnel for advice on this delicate issue. The Chief of Personnel said, "I think the incident should help us to appreciate the essential qualification required for a successful supervisor. An honest and hard working man need not necessarily prove to be an effective supervisor. Something more is required for this as he has to get things done rather than do himself.
Mukherjee said, "I have a high opinion of Chatterjee. He proved his technical competence and was sincere at his work. Given some guidance on how to deal with the type of persons he had to work with, the sad situation could have been avoided". Shukla said, "1 am really sorry to lose Chatterjee. He was very honest and painstaking in his work. But I do not know how I could have helped him. I wonder how he always managed to get into trouble with workers. We know they are illiterates and some of them are tough. But a supervisor must have the ability and presence of mind to deal with such men. I have numerous supervisors, but I never had to teach anybody how to supervise his men".

Questions :

(a) Identify the problems in this case.

(b) Do you think the decision taken by Shukla is in keeping with the faith, trust and creating developmental climate in the organisation ? Critically evaluate.

(c) How would you help in improving behaviour of employees ?

Additional Info

 

 

BACHELOR OF LIBRARY INFORMATION AND SCIENCE 

June, 2011

BLS-7 : INFORMATION TECHNOLOGY : BASICS

1.1 Describe different generations of computers with their features.

OR

1.2 Explain the meaning and scope of reprography and micrography. Discuss their roles in libraries

2.1 What are the components of a digital computer ? Describe their functions with the help of a diagram.

OR.

2.2 Discuss different types of transmission media in telecommunications.

3.1 What do you understand by operating systems ? Explain its different types.

OR

3.2 Discuss the advantages and disadvantages of using commercial software packages.

4.1 What is MARC format ? Explain the structure of MARCH format.

OR

4.2 What are the objectives of a network ? Explain the range of network services for libraries.

5.0 Write notes on any three of the following (in about 300 words each) :-

(a) Protocols in telecommunications.

(b) Functions of library management systems

(c) Network topology

(d) Search engines

(e) Intranet 

 

 

BACHELOR OF LIBRARY INFORMATION AND SCIENCE

June, 2011

BLS-6 : INFORMATION SERVICES

1.1 Explain the concept 'information'. Now the term 'information' is considered different from the terms 'data' and 'knowledge' ? Do you feel that in the context of library and information science this distinction is necessary ?

OR

1.2 Enumerate various groups of information users and explain the purposes for which they need information.

2.1 Give an overview of the impact of IC-f in various information services provided by libraries.

OR

2.2 Mention the different types of information service agencies that are considered as facilitators for information transmission. Describe their functions.

3.1 What do you understand by anticipatory reference and information services ? Describe their different types.

OR

3.2 Discuss the needs and functions of documentation and information centers. Describe

the services and products that are expected from them.

4.1 What is meant by long range reference service ? Explain the steps that may be employed in providing these services.

OR

4.2 Explain the characteristics of current awareness services. Briefly describe their types.

5.0 Write short notes on any three of the following (about 300 words each) :

(a) Value of information services

(b) Information analysis

(c) SDI system components

(d) Online searching and databases

(e) ADONIS. 

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