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Communication at workplace: Understanding Corporate
communication, Objectives and Role of Communication, Process
of Communication, Channels and Types of Communication,
Communication Network, The C’s of Good Communication.
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(5 Sessions)
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UNIT –II
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Verbal communication: Introduction, Oral and Written
communication- letter writing and report writing.
Business Presentations: Elements of Business Presentation,
Visual & Audio aids in Presentation. Designing a Presentation,
Effective listening, and Technology Enabled Communication
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(5 Sessions)
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UNIT – III
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Non- Verbal Communication:
Body language : concept, importance, kinesics and its various
elements: Eye Contact, Facial Expression, Gestures, Postures,
Proximics, Chronemics. Oculesics. Color as Non- verbal
Communication,
Paralanguage : Concept, Importance, Elements/Parts of
Paralanguage: Voice, Word Stress, Pitch, Pause, Rate, Volume,
And Articulation.
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(5 Sessions)
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UNIT – IV
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Employment Communication
Group Discussions: Introduction, Concept, Purpose, Types of
Group Discussion Strategies to Succeed, Dos and Don’ts
Interview Skills: Introduction, Concept, Purpose, Types of
Interview, Candidates Preparation/ Strategies to Succeed,
Employer’s Preparation, Dos and Don’ts.
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(5 Sessions)
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UNIT – V
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Business Etiquettes: Introduction, Concept, Significance,
Exchanging Business Cards, Dinning Etiquettes, Telephonic
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(5 Sessions)
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