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THE CASE OF VENDOR IMPROVEMEN (Code: c177)

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THE CASE OF VENDOR IMPROVEMEN
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 Read the case given below and answer the questions given at the end.

 

CASE STUDY – I


THE CASE OF VENDOR IMPROVEMEN


The rays of the late afternoon sun filtered in through the sheer glass that was south-western wall of Indo-Wichitas boardroom. It cast three long shadows on the whiteboard that stood in the opposite corner, the diagrams on it from the last meeting only halfobliterated. The presence of just three people made the room seem larger than it was. Gautam Niyogi, at three inches above 5 feet, was the smallest, but he had die word CEO written all over him. Rajeev Kshirsagar - at 38, he was 10 years younger than his boss - was more casual; The third person, Arnab Roychowdhury, was trying hard to look older than his 30 years, which was I exactly the average age of senior consultants at Beninger Darkman.

QUESTIONS
1. Is an initiative like the VIT the right approach in helping vendors improve their processes and their output? Should it be linked to the vendor's strategy? Or to the original equipment manufacturer‘s strategy?

2. Should something like the VIT be pursued continuously, or as a one-off programme? Should its coverage be extended to. include non-manufacturing activities? Should it now be improved, or discarded? or should it be integrated into Indo-Nichita‘s regular vendor-development strategy ?

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