Read the case given below and answer the questions given at the end.

CASE STUDY – II

Edwin Edwards is a team leader for Lightspeed.com, an e-business that has employees in every global time zone, except three in the Pacific area and one in the Atlantic area. Some of the factors that the team has to contend with are deadlines, strong work ethic, creativity-innovation chain, highspeed turn around, and professionalism. As team leader, Edwin is the focal point of complaints from team members that he only sees via videoconference a few times per year, or compressed video via Internet a few times more per year. A frustration that he is encountering himself is that he works with all these people and does not have control over their ―actual‖ work and few organizational rules, regulations, and policies. Yet due to the position he is in, he feels he gets all their complaints. The part he likes the most is that the team seems to prefer getting their objective accomplished instead of wasting time trying to decide who should be doing what tasks. The team does not deal well when a member offers an ―off-thewall‖ solution to a team problem. They tend to send Edwin more e-mail when a member offers an ―off-the-wall‖ solution during a team ―chat‖ than any other team-conflict issue.

Questions
1. What are the reasons for Edwin‘s frustration?
2. State the factors that can develop organizational culture within the team members.