Read the case given below and answer the questions given at the end.

Case Study – II

Abhay joined a leading construction conglomerate for summer job. The company he was assigned Cranebow was in the business of manufacturing construction material which had to be delivered to the client sites using a missed fleet of hired and owned trucks. Abhay was interviewed by the head of this business, Raman Varma, who had taken charge of this operation about three months back.Varma has been brought by the top officials at the conglomerate for bringing Cranebow from loss to profit as soon as possible.When Abhay analysed the industry, he saw opportunities flying everywhere. The demand was rising, the market was liberalized and there were no conditions that favored competitor‘s more than Cranebow. So how could the losses at Cranebow be explained? Abhay had been taking his meals at the common mess, and hoped to make some contacts with the regular employees. Two weeks in to the assignments, he was still hopeful to develop friendly rapport with some people there. He accompanied some of the trucks to the sites and got to talk to the site personnel of the clients. Abhay learned that the revenue collection at Cronbow was problematic. Some clients tricked the company because the records of the order price,, dispatch quantity and the proof of material received by the client were not maintained properly. So, when disputes arose,the copany had to grant the clients‘ claimNext day,Abhay met the plant head to show to him some of the formats of the reports he had been preparing. The plant head took a look at those forms,and said,‖Good,you have worked very hard on those forms.But these are not usable. ‖Plant head then showed the flaws in each of the forms drafted by Abhay. Abhay was amazed to see this-the forms suggested by the plant head were simple, user friendly and compact. Then why was the information not available in the interest of the company when needed? The plant head said, ―You should have asked the person‘s sitting at the top. If I show what I know to them,will they listen? What do I gain by revealing what I know? My job is to run the plant, and run the plant I do. Why should I worry about anything else?

Q1. What attitude is reflected in the plant-head‘s words and action? Is it favorable for the organization?
Q2. What measures do you recommend for changing the current attitude of the plant –head?